ABOUT vsc
The Veterans’ Support Centre provides professional advice and assistance to veterans, serving members, ex-members of the Defence Forces and their dependents, seeking to obtain entitlements under the Veterans’ Entitlements Act 1986 as Amended (VEA), the Military Rehabilitation and Compensation Act (MRCA) and the Defence Related Claims Act (DRCA).
We do this in accordance with the Mission, Role and Objectives of the National RSL. The considerable expenses associated with maintaining the office are kindly met by the Currumbin Palm Beach RSL Sub-branch.
All our Advocate and Welfare staff are predominately volunteers who have attended Department of Veterans’ Affairs sponsored training courses.
The service covers disability pensions, compensation payments, associated allowances, income support payments and medical treatment which may be available to entitled veterans, members and ex-members of the Defence Forces and their dependants.
The Centre can provide limited advice to Commonwealth and Allied veterans, those veterans will normally be referred to local branches of expatriate associations who would normally have more expertise in what benefits their home country provides for its veterans.
SERVICES
The Veterans’ Support Centre volunteer staff works together as a team. Assistance to an entitled person is provided by them as a whole and not by a particular member of that team. Whilst every effort is made to meet the wishes of the person requesting the assistance we cannot guarantee a particular person will handle a particular case. Every endeavour is made to assist when requests are made by telephone or an unannounced visit, there may be delays and sometimes the appropriate person to give you advice may not be available. It is best to make an appointment so that you can be dealt with promptly and without interruption.
I just wanted to touch base with you and sincerely thank you for your advice and guidance in finally reaching this decision.
When I first visited your office I was receiving a Disability Pension at 40%. You were very strong in your belief that my medical conditions warranted a much higher rate.
Under your guidance we worked through the DVA processes, firstly gaining an increase to 80% which made the Gold Card an entitlement. You then recommended we work towards getting up to 100%.
Again this was achieved. However you never wavered in your belief that I would be entitled to the Extreme Disability Adjustment payment. I was not at all confident but willing to trust your judgement.
The decision today validates your hard work and persistence. Your knowledge of the Statement of Principles related to my medical conditions was the driving force behind reaching this decision.
Once again my sincere thanks.
PS As with my other successful claims achieved through your help and the Ron Workman Veteran Support Centre I would like to make a contribution to assist with the operation of this worthwhile and valuable veteran’s resource. Please advise me the bank account details and I will transfer a donation.
Kindest Regards
Trevor
Veteran
WHAT DOES IT COST?
WHAT DOES IT COST?
There is no charge for our services, but the RSL is unable to accept responsibility for any indirect charges such as medical or other reports that may be necessary to support a Veterans’ claim or application. The person being assisted is required to give an undertaking to accept this responsibility. However, in exceptional circumstances there may be certain provisions where assistance may be available for reimbursement of such charges.
CONTACT VETERANS' SUPPORT CENTRE TODAY
Interviews by Appointment call (07) 5559 5022
If you have any questions please feel free to contact us via the form below or call (07) 5559 5022.
The centre is open Monday to Friday from 9am to 2.30pm and is located at 164 Duringan Street, Currumbin.
For those working full-time, after-hours appointments are available.
CONTACT VETERANS' SUPPORT CENTRE TODAY
Interviews by Appointment call (07) 5559 5022
If you have any questions please feel free to contact us via the form below or call (07) 5559 5022.
The centre is open Monday to Friday from 9am to 2.30pm and is located at 164 Duringan Street, Currumbin.
For those working full-time, after-hours appointments are available.
OUR STAFF
All Advocates and Welfare officers have received training under the DVA sponsored Advocate Training and Development Program (ATDP). We have people who have been trained at the basic level as Pensions Officers and Welfare Officers, as well as at the advanced level Advocates who represent veterans’ Reconsiderations, Veterans Review Board and the Administrative Appeals Tribunal level.
RESOURCES
The Department of Veterans’ Affairs (DVA) website provides useful background and other information. Our professional staff are able to assist in navigating the site.
PENSIONS
They are many and varied and pending what Act ranging from Disability Pensions, Income Support Supplement, Defence force Income Support Allowance, Incapacity Payments, Permanent Impairment, Drip feed payments, and Service Pension to a name a few.
Health cover
DVA White card (Specific conditions as accepted by DVA) within Australia Gold Card (for all medical conditions) within Australia
COMMEMORATION
Commemoration Activities, Australian War Memorial, War Graves Veterans of Commonwealth and Allied Countries – Canada, New Zealand, United Kingdom and United States of America.
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