What happens if I lose my membership card?
Don’t panic! Get in contact with our friendly team at reception and we would be happy to assist with a replacement card.
What is your dress code?
In the daytime, members are permitted to enter the Club in shorts and T-shirts, overalls or other clean industrial clothing. In the evening members are expected to be of clean appearance and suitably attired. Shorts and shirts may be worn with suitable footwear after 6.30pm (suitable thongs allowed). As a mark of respect and tradition, no head wear is allowed in the Club. (except in special circumstances).
Are under 18’s allowed to attend shows?
All events unless otherwise stated are for 18+.
Minors under the age of 18 are not permitted at these events. (This includes babies, toddlers, children and young adults)
Can anyone attend Bingo?
Currumbin RSL welcomes all new and current players to Bingo. We encourage a friendly playing environment and look forward to welcoming you!
How much does bingo cost?
Bingo costs $19.60 for 20 games, $13.00 for a half book and includes jackpots. Please visit our bingo page for times and further details.
Can I hold an event or group booking at Alleys?
YES! We welcome all group bookings for Alleys restaurant and can offer private room or balcony dining. We can host birthday’s, wakes, anniversaries, baby showers, corporate lunches and much more. Please visit our Alley dining page for the group dining menu.
Do you have disabled parking?
There is plenty of parking provided at the Club and a further 200 parking spaces opposite the Club, for the use of our patrons. We also provide full disabled access and designated disabled parking spaces as well as disabled facilities inside the Club and a lift to our Function Room on the first floor.
How do I contact Soundlounge?
The Waterside Events function rooms at Currumbin RSL is the venue only for Soundlounge. Soundlounge is run by an external promoter.
For ticketing and entertainment enquiries please visit the SoundLounge website
How secure is my online purchase?
Currumbin RSL uses a secure online payment system called SecurePay Online Payments. SecurePay holds the highest level of Payment Card Industry Data Security Standard (PCI DSS) accreditation level 1 PCI DSS compliance. The company is regularly and externally audited by Vectra Corporation. As a wholly owned subsidiary of Australia Post, SecurePay’s financial and internal control systems are also externally audited by the Australian National Audit Office (ANAO). All SecurePay staff undergo screening and extensive background checks.
What are the booking fees for ticketed events?
Currumbin RSL is charged fees from 3rd party online businesses and financial institutions to allow the Club to use their online platforms. Fee’s are charged from SecurePay (merchant gateway), financial institutions (for use of credit cards) and online ticketing provider SeatAdvisor.
When purchasing tickets online there is a small booking fee of $1.50 per ticket to help absorb these fees, this is now included in the price of the ticket.
When purchasing tickets over the phone or from reception box office, there is a $1.50 fee per ticket and $2.00 total per transaction fee to help absorb these fees.
Fees are all paid at the time of purchase.
What is your refund policy on show tickets?
Currumbin RSL will refund any ticket purchases in the event of the following circumstances;
- a) In the event that the show is cancelled by the Artist or the venue. On the rare occasion that a show is cancelled or postponed, Currumbin RSL will notify Members, Guests and bona fide visitors through the following means; SMS or Email and In-house promotional material and Website. All refunds will be returned within 7 – 10 working days using the same format as the purchase was originally made (i.e. credit card purchases will be refunded to your credit card)
- b) In the event that the show is postponed by the Artist or the venue In certain circumstances, Currumbin RSL may offer a full refund on a case to case basis. Please contact the club 24 hours prior to the shows commencement to arrange a full refund.
What sporting events do you show?
We show most sports and selected boxing matches plus TAB races. For up to date detailed information sign up for SMS updates in the form at the bottom of this page.
What time do you open?
- La Vista Cafe opens for takeaway coffee, tea and treats from 10:00am daily.
- The Club and gaming operations open daily from 10:00am.
- La Bocca Bottleshop is open from 10.30am until late.
- The Club is closed on Good Friday and Christmas Day.
Where can I park if attending a large event or function?
Immediately across the road from the Club are 200 parking spaces for the use of our functions and event patrons. We also provide full disabled access and designated disabled parking spaces at the Club as well as disabled facilities inside the Club and a lift to our Function Room on the first floor.
When will my CRSL gift card expire?
You have 12months from date of purchase to redeem the value of your Currumbin RSL gift card at the Club.
Terms & Conditions: Lost or stolen cards cannot be replaced or refunded. Redeemable only at Currumbin Palm Beach RSL. Not redeemable for cash.
What is Card It?
When using our Gaming Lounge members and guests have the flexibility to move more quickly and freely between machines or have a break in play without the delay in waiting for an attendant to cash out out from their gaming machine.
Your membership card can be used to transfer credits from the gaming machines onto your card and visitors can use anonymous cards.
It is a convenient and safe way to keep your funds, wins and points together which are secure with PIN protection and photo ID.
What are the details for the Gambling Helpline?
Gambling Helpline contact number is 1800 858 858
What other information should I know?
The Member Rewards program and benefits offered are reviewed annually and minor changes can be made at any time
You are only permitted one membership card at any one time
Your membership and any accrued Points or Rewards are not transferable
Suspended or expelled members forfeit accrued points
A full list of Terms and Conditions are available on this website or upon request from Reception.